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SUNY GCC - Genesee Community College

Computer Support Specialists provide help and advice to people and organizations using computer software or equipment. With a degree in Computer Support Operations, you will be prepared to help users with their computer related needs as well as support Information Technology employees within their organization.

Why GCC?

GCC’s Computer Support and Operations program prepares you to be a leader in developing solutions to organizational problems through the use of information technology.

With a degree in Computer Support and Operations you will gain an intensive background in the use of:

  • Information Technology
  • Interpersonal Communication techniques
  • Problem solving
  • End user training
  • Application deployment
  • Web development

You will also be able to apply and practice these skills through a cooperative work experience before completing the program.

Degree Types

Associate In Applied Science (AAS)

AAS Program Learning Outcomes (PLO)

Upon successful completion of the Computer Support and Operation (CSO) program, the graduate will be able to:

  1. Apply critical thinking and problem solving skills required to implement and support end user computer systems.
  2. Demonstrate the knowledge and ability to install, configure and troubleshoot end user computing systems.
  3. Demonstrate adequate preparation for career employment in an end user computing environment.
  4. Demonstrate knowledge of the basic theories, techniques, terminology and human relationship skills used in the end user computing area.
  5. Demonstrate knowledge of business concepts as they relate to the end user computing environment.
  6. Compare and contrast the utility of different technologies that are used by computer end users to accomplish daily tasks.
  7. Utilize and apply the technical, ethical, interpersonal and human relationship skills needed to function in a cooperative environment.

Download the 2024-2025 Curriculum Worksheet for AAS [PDF]

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Career Outlook

Please contact Career Services for more information.

Transfer Opportunities

Starting at GCC saves many students and their families thousands of dollars in tuition. With an A.S. or A.A. degree you will be able to seamlessly transfer within the SUNY network of 64 college and universities as well as to many 4-year private institutions. GCC’s A.S. and A.A. programs were developed as part of the SUNY seamless transfer initiative allowing students to complete the first two years of a bachelor’s degree as a freshman and a sophomore at a community college, then seamlessly transfer to a SUNY four-year institution to earn a bachelor’s degree. Please reference the SUNY Transfer Pathways for degree programs to learn about any campus specific requirements. Visit the SUNY Core Course Finder to plan out the courses you should complete to transfer to a 4-year SUNY School.

If you are planning to transfer to a 4-year private institution you should work with our Transfer Services office to learn about possible articulation agreements and pathways that exist for many or our degree programs. Some GCC A.A.S. programs also have transfer opportunities.

To learn more about these opportunities and agreements contact the Transfer Services Office, we are more than happy to work with you and answer any questions you may have on building your own personalized transfer plan.